Knowledge Base
Glossary
Plain-English definitions for the terminology used across UGRADO.
- AML
- AML stands for Anti‑Money Laundering, a set of regulations that casinos follow to detect and prevent illegal money flows.
- Bank Transfer
- Bank transfer is a method of moving money directly between your bank account and the casino, usually taking a few business days to process.
- Betting Limit
- Betting limit is the minimum and maximum amount you can wager on a single bet, set by the casino or specific game.
- Cashback
- Cashback is a rebate that returns a portion of your net losses over a specific period, giving you a second chance to win.
- Casino Tournament
- Casino tournament is a competition where players compete against each other on selected games, with prizes awarded based on leaderboard rankings.
- e-Wallet
- e‑Wallet is a digital payment service that stores money online, letting you deposit and withdraw from casinos quickly without sharing bank details.
- Free Spins
- Free spins give you a set number of slot rounds without using your own funds, with any resulting wins usually subject to wagering.
- House Edge
- House edge is the built-in advantage a casino has in a game, expressed as a percentage of each bet that the casino expects to keep.
- KYC
- KYC stands for Know Your Customer, a verification process where the casino checks your identity and address to comply with regulations.
- Live Dealer
- Live dealer games stream a real human dealer to your screen, allowing you to play table games like blackjack or roulette in real time.
- Malaysian Ringgit
- Malaysian Ringgit (MYR) is the official currency of Malaysia, used for deposits and withdrawals at local and offshore casinos.
- Maximum Bet
- Maximum bet is the highest amount you are allowed to stake on one round, often capped to manage risk and comply with regulations.
- No Deposit Bonus
- No deposit bonus is a free credit or spins you receive just for signing up, without needing to deposit money.
- Progressive Jackpot
- Progressive jackpot is a prize pool that grows each time the game is played and can be won randomly or through a specific combination.
- Provably Fair
- Provably fair is a system that lets players verify the randomness and fairness of each game result using cryptographic proofs.
- Reload Bonus
- Reload bonus is a promotion that rewards you with extra funds when you add money to your account after the initial welcome offer.
- Responsible Gambling
- Responsible gambling refers to practices and tools that help you stay in control of your gaming habits, such as deposit limits and self‑exclusion.
- RNG
- RNG stands for Random Number Generator, the software that ensures game outcomes are random and not manipulated.
- RTP
- Return to Player (RTP) is the percentage of total bets a game pays back to players over time, helping you gauge expected payouts.
- Self-Exclusion
- Self‑exclusion lets you voluntarily block your own account for a set period, helping you take a break from gambling.
- VIP Program
- VIP program is a loyalty scheme that rewards frequent players with exclusive perks such as higher bonuses, faster withdrawals, and personal account managers.
- Volatility
- Volatility indicates how often and how much a slot game pays out; high volatility means bigger but rarer wins.
- Wagering Requirement
- Wagering requirement is the number of times you must bet a bonus amount before you can withdraw any related winnings.
- Welcome Bonus
- Welcome bonus is a promotion offered to new players, often combining a match on your first deposit and extra spins.